Spectrum Internet Review: Plans, Prices and Customer Service

Spectrum is one of the many internet service providers (ISPs) available right now. Among the reasons why it is this popular is because of the good packages that it offers as well as the ease of getting any plan without needing any form of contract. Also, the services that it offers are broad enough to cover things like Internet packages, Cable TV, mobile plans, and much more.

Before now, Time Warner Cable and Spectrum are separate companies, but they now operate together as one following the acquisition of Warner by Spectrum.

Spectrum Internet

Charter Spectrum offers an excellent internet service that is as much as 20 times faster than DSL, making it ideal for streaming and other things like playing online games. In addition to that, the plan comes with free internet modem and good connectivity.

Interestingly enough, there is only one internet-only plan, which means that you do not get many options in case you want something different. The singular package comes at $49.99 each month for 12 months. It has a speed that starts at 100 Mbps and it doesn’t have modem charges or any extra fees or data caps. More so, there is also free online protection. After the first 12 months, the charges go up to $54.99/mo.

There is also the Spectrum internet & TV Select which goes for $88.98/mo. The package comes with over 125 channels, TV streaming App, Spectrum DVR that allows you to store up to 780 hours video, free mode, and free online protection. The download speed also starts at 100Mbps.

Plans And Packages

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Spectrum comes with so many packages apart from its internet plans for TV, internet, and phones:

Triple Play Select

This package comes with TV, Internet, and Voice. It has over 125 channels with free HD and just like the internet plans you get with the ISP, the speed that starts at 100 Mbps. For the voice package, it allows for nationwide calling and it has many more features that include blocking unwanted callers and managing home phone from anywhere.

The plan costs $99.97 each month for the first 12 months.

Triple Play Silver

Just like the first package, this comes with free DVR service, although it has more channels, going higher than 175 that include premium networks. It also has TV, Internet, and voice packages in it, with the internet also starting at 100 Mbps. The call features are the same as the previous package.

The plan starts at $119.97 per month for the first 12 months.

Triple Play Gold

This is the topmost package that you get, also delivering TV, internet, and voice packages. It has over 200 channels with free HD. It includes most channels in the Silver package and some more premium networks. The internet speed is also starting at 100 Mbps while there is also unlimited nationwide calling.

Giving more than the others, the package costs $139.97 per month for the first 12 months.

Other Packages

TV Select and Internet

Other packages include the TV Select and Internet from $59.99 per month for the first 12 months and $22.99 per month for the first 12 months for the TV select and Internet respectively. The package offers over 125 channels and DVR service that can be added to 4TVs giving up to 780 storage hours. The internet has 100 Mbps starting speed free modem and online security.

Internet and Phone

While the internet package is $39.99 per month for the first month and has similar features as all the rest, the phone starts at $19.99 per month for the first 12 months. You get unlimited calls, easy phone management, and free 411 calls among other things.


One more thing that is popular with spectrum apart from its internet service is the Cable TV service that you get. More than what you get with most other providers, it gives free HD and over 200 channels in its plan which will costs you $44.99 per month for the first 12 months of your subscription.

See Also: Is Hulu TV Worth It? Account Login, Plans, How to Activate, Customer Service

This package includes things like on-demand contents through the Spectrum TV app, live streaming TV, and again, you also have the option of having the DVR service which will give you as much as 780 hours of streaming and can be added to 4 TVs.

Spectrum Internet Login

Before the login in, you will need to create a Spectrum account and after that, you can decide to create as much as 7 usernames for your family members.

  1. To do this, simply go to spectrum website and select Create Username.
  2. You may need to put in your Zip code
  3. Next, verify your account information by entering the last name associated with the account and then choose the method of verification.
  4. Confirm that you are not a robot
  5. Put in your information and then accept the Terms & Conditions.
  6. Click to Create Username and then select Finish. You will be signed in automatically.

How to login

To log in to your Spectrum account, here are the processes involved:

  • Go to the Spectrum website
  • Put in your username and the password.
  • Confirm that you are not a robot and then click on Sign in.

Customer Care

Spectrum has a very good customer service that can be reached at any time thanks to the 24/7 service it offers online. On the support, you can access how-to videos, manuals, and other things. One can also reach customer service for issues and things like online ordering.

Spectrum customer center number: 1-855-707-7328

Website: Visit via this link

Offline: One can as well decide to visit any of its offline stores.

Other Questions

How much is Spectrum Internet service only?

The spectrum internet service costs $44.99 /mo for the first 12 months. This is the only internet service that it has.

Is a 100 Mbps Fast Internet?

The internet speed provided by Spectrum is as high as 100Mbps which is the fastest internet connection. The speed you get with most wifi is only between 5 to 10Mbps. Which makes 100Mbps superfast.

What devices are compatible with Spectrum TV app?

The devices that are compatible with Spectrum TV are Samsung Smart TV, Apple devices using iOS 9.0 and anything higher, Android OS 4.2+, all Roku players and TVs with the exception of those in the first generation, and Kindle Fire and Kindle Fire HDX with the exception of the first generation Kindle.


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