Roadrunner email (webmail) is among the very popular email services in the United States. Owned and controlled by Time Warner Cable Network, it allows customers to subscribe to the email which is channeled towards the network.
Inasmuch as the service is still very popular as Road Runner email, it is now the Spectrum email since the merger of the Time Warner Cable and Bright House Networks to come up with Spectrum.
Creating a Roadrunner email (Time Warner Cable Account)
If you want to create a Roadrunner email, there is no special knowledge involved as it is simply the same way with creating most other email accounts. Nonetheless, there are some slight differences as seen in the steps below:
- The first thing that you will want to do is to go to Time Warner Cable’s website through this link. The new name of the site is Spectrum and no longer Time Warner Cable.
- Put in your correct zip code and Mobile phone and then click on Continue.
- In the next page, you will be expected to verify your personal information.
- It is now time for you to create a profile that will have things such as your name and address. It is important for you to put in the right address because it will later be important.
- The final thing you will need to do is to click on the adding security option and set your security in case you misplace your password.
Following these steps, you will set up your account as easy as it can get.
Roadrunner Email Login
1. To log into your RR email, what you will want to do is to first visit the Time Warner Cable (spectrum) website again.
2. Next, you will be provided a field to put in your username, and another one to put in your password. Put those in and then sign in.
3. If you cannot remember your password, simply click on Forgot Password and you can start the process of recovering it.
Settings
Android Setup
Android setup for RoadRunner Email While it is easier to get it to work through Gmail, there are those that prefer to have it work using the Android Email app. This may be complex, but here are the steps to follow:
1. Launch the Email app on your Android phone.
2. Put in your Roadrunner email address and then tap Next.
3. Select “POP3”, hit on Next, and then put in your Roadrunner Password before hitting Next again.
4. Under the Incoming server settings, put in the following details:
- Username: put in your email address
- Password: use your RR email password
- Server: pop-server.maine.rr.com (This may be different based on the location. Here is the list based on locations)
- Port: 110 (you can decide to use 110)
- Security type: None
5. After tapping Next, enter the following details for the Outgoing server setting:
- Server: smtp-server.maine.rr.com (This may be different based on the location. Here is the list based on locations).
- Port: 587 (It may also be 25 if 587 fails to work)
- Security type: None
- Require sign-in: Check
- Username: [email protected] (based on location)
- Password: Use your RoadRunner email password.
6. Tap Ok and then Other settings
7. Select the duration that you want your messages to remain on the phone before it is deleted.
8. Now tap Ok, and Ok again to submit the setup.
iPhone Setup
To make the setting for your iPhone and iPad, here are the steps to follow:
1. Go to Settings on your device
2.Next, select Mail, Contacts, Calendars > Add Account > Other
3. Select Add Mail Account and then put in the following details
- Enter a name
- Address: [email protected]
- Password
- Description: Road Runner Mail (Name that displays in your Account list on the iPhone)
4. Tap Next and then for Incoming Mail Server, fill it thus:
- Incoming Mail Server Host: pop-server.ec.rr.com
- User Name: [email protected] (You must enter your complete Email address).
- Password: Your password
- If needed, enter port 110 and set Secure Server to off
5. For the Outgoing Mail Server, fill in:
- Outgoing Mail Server Host: mobile-smtp.roadrunner.com
- User Name: [email protected] (You must enter your complete Email address).
- Password: Your password
- For the port 587 and set Secure Server to off (or without SSL).
6. Select Save
Common Problems
There is hardly a single email service or platform on the internet that does not have some common problems. While the problems that some email services have may be too much for convenience, others have minute problems that could even be ignored.
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Here are some of the common problems of Roadrunner email:
Problem: Failure to connect to the mail server
Solution: This is one of the major problems that you can face with the email. This may be as a result of a poor internet connection or something that has to do with your settings most especially when you are accessing it for the first time on a mobile device. To solve this, ensure that you have a good network and also check your settings to make sure it is all as it should be.
Unable to send and receive emails
Solution: Sometimes, you may experience a problem with either sending or receiving emails, or even both sending and receiving. If you have checked your end and everything is working fine, the problem could be as a result of RoadRunner’s server. What you will need to do is to contact the customer service. But before then, you may as well decide to try another browser because there are some that were unable to send it on Firefox, but it worked on Chrome, while it is the other way round for some.
Problem: Unable to download attachments Roadrunner email
Solution: There are times when you will try downloading attached files but no matter how hard you try, it will not be possible. This problem mostly occurs with attachments in forwarded emails. For this issue, the issue is mostly with the way that the messages are forwarded and not how you are trying to download them. A solution to this may be to have the message forwarded differently but if it continues, you may want to contact the support center.
Support
As a result of the many issues that you may face when using the Roadrunner email, you may need to contact the support from time to time. The good news, however, is that it is not very easy to reach the support and most times, it is easy to have your problems solved when you contact them. Nonetheless, there may be some issues that may require you to try again and again before it is finally solved.
The first way to contact the support is through the spectrum support page.
Next, select Internet, and then check to see if there is an article on what you are looking for. You may also decide to use the Ask Spectrum where you will get to talk with an assistant.
There is also the option of giving a call on (833) 267-6094.
Finally, there is also the option of reaching the support on Twitter.
