What Is Magic Jack and How Does It Work?

It’s good to know people are beginning to bypass traditional ways of doing so many things to achieve a more desirable result. Unlike centuries ago, the twenty-first century has witnessed colossal technological advances from smart devices like Magic Jack to space travel and more, the list is quite inexhaustible. Magic Jack is specially designed for phone owners, especially people who own a home phone line and desire a cheaper option for making long distance calls.

Before we explain how magic jack works, we’ll briefly tell you what the device is. Keep reading to find out.

What Is Magic Jack?

Magic Jack made its way to the market in the year 2007. Its designers fashioned it in a way that it provides the same services your home phone offers but instead of using the conventional phone line, it instead, makes uses of internet connection. Simply put, the device is a USB phone adapter that makes calls to regular cellphones, other VoIP users, and landline phones via voice over internet protocol (VoIP).

Its service includes international call, unlimited calls to the United States except for Canada and Alaska. For International calling, you would need to pay for it with pre-paid calling credits, which are sold in various price packages – $10, $20, and $40.

How Does Magic Jack Work?

The gadget starts working once you plug it into your computer’s USB port and hoist on its internet connection. There is also a standard phone jack situated on the other side of the gadget. It simply allows you to plug in the phone of your choice and make calls. Although the Magic Jack offers the most needed solution to phone users, one of its cons is that it requires users to leave their computer on all day and all night if they want to receive calls at any time. The device perfectly works with Wi-Fi and can be used to send unlimited text messages to any mobile number in the United States.

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Customer Service

Magic Jack customer service is saddled with the responsibility of meeting the needs of customers. The platform does not charge for services neither does Magic Jack agents ask for passwords.

You can contact them via the following means:

Corporate Office
PO BOX 6785
West Palm Beach, FL 33405 or at 800-MAGICJACK (800-624-4252)

For sales, call 1-800-magicJack (1-800-624-4252). If you want to sort out your billing, simply dial the following lines – 1-844-866-2442 Within the US or Canada, and 1-561-594-9925 Outside the US or Canada. If you want to report suspicious activity by third parties, you can contact the company at [email protected].


To access your Magic Jack account, you need to login first. But before that, you need to sign up or create an account using a username and password – that is, if you are not an existing customer.

To register/sign up, go to www.magicjack.com/register_insert.html and following the prompts. To login in, follow the link http://www.magicjack.com/ and click on login at the top right corner to access your account.


Magic Jack is not really expensive, as a little cash can fetch you the device in the nearest store. Beyond the simple home alternative appliance, Magic Jack has grown to become the go-to tool for people who want to put a call across to their home phone anywhere anytime with an affordable device.

The price of the Magic Jack varies. However, its annual fee is $29.99 while the magic Jack Plus (which goes directly into a router) has a retail cost of $49.95 and comes with free service for the first six months.

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Magic Jack Plus vs Magic Jack Go

The Magic Jack Plus is a newer version of the gadget. As mentioned earlier, the device is activated by plugging it directly to your modem or router. It can also be used without a computer so long as you have broadband Internet service. If you want to buy Magic Jack Go directly to the company’s website, it will cost you $35. In addition to the equipment, you will receive a free 30-day trial plus 12 months of service, which is unarguably less than the price of an average unlimited cell phone bill in a month.

On the other hand, the Magic Jack Go requires any landline phone and a high-speed Internet. It also allows users to call any other international Magic Jack number without charges. This package is the most affordable of them all as it also offers users the opportunity to make unlimited calls to local and long distance landlines and mobile phones in Canada and in the US.

How To Install The Magic Jack Go

  • Check your magic jack and find the port labeled “Phone”, plug your phone into it.
  • Then connect the provided USB extension to your gadget.
  • On your computer USB port, simply plug your magicJack into it.
  • Immediately, an auto-play dialog box will appear with a button reading – “Start magicJack”
  • Click the button and the installation process will start automatically.

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The price is slightly higher when it comes to renewing Magic Jack. If you want to renew the device for 12 months, it will cost you $40 but if you want it to last more than 12 months, the company will offer you a slight discount at $90 for three years. If you would prefer to drop MagicJack hardware and use MagicApp, you will be charged $10 per year. The MagicApp is an app which allows Magic Jack users to make free calls to other users of the service. The app also gives its users a second phone number of their choice with the Premium plan. It is strictly available for iOS and Android.

To renew, follow the under mentioned steps:

  • Go to my.magicJack.com
  • Log into your account
  • Move to the top of the screen and click on the “Account” icon.
  • Locate the “magicJack Devices” header and select the device name you wish to renew. Also, select the “Add Months” or simply “Click to Reactivate” link which is positioned under the “Device Status
  • Then choose the plan you would like to renew and click “Add to Cart” to include it to your cart.
  • Choose your shipping and billing address.
  • Then select the credit/debit card you would prefer to charge.
  • You can also choose the auto-renewal feature which will ensure your service remains active without interruption.
  • Scroll to the bottom of the screen and agree to the subscriber agreement.
  • Finally, you can now verify all of the information you entered on the checkout screen and select “Complete Order” if everything is fine.

Your service renewal will immediately reflect. But if it fails to do so, simply unplug and re-plug in your gadget.


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