Home improvement and hardware shopping have never been less of a hassle to do thanks to hardware retail outlets like Lowe’s, the second-largest hardware chain in the United States and the world in general.
The store was founded as a general supply store in 1921 by Lucius Smith Lowe in North Wilkesboro, North Carolina. Following the death of its founder in 1940, Lowe’s was inherited by his daughter Ruth who sold it to her brother Jim. Under new leadership by Jim Lowe and his business partner Carl Buchan, Lowe’s began to concentrate their business around hardware and building materials due to the destruction caused by World War II.
Despite having enjoyed some success, Lowe and Buchan did not agree on how to continue to grow the company so they parted ways in 1952. Buchan kept hold of the construction side of the business while Lowe continued with the other ventures that included a car dealership. Throughout the 1950s, Lowe’s enjoyed massive expansion as more stores were opened all across North Carolina. In the 1960s, the store was operating 21 stores and had annual revenues of $32 million which led it to go public. By 1980, Lowe’s was being traded on the New York Stock Exchange as it transitioned to the mega-store format and opened outlets in Canda and Mexico.
According to the 2018 annual financials form filed with the United States Securities and Exchange Commission, Lowe’s operates more than 2,390 stores on the North American continent (United States, Canada, and Mexico). It also has a good number of outlets in Australia.
To find the closest one located near you, visit the store’s website to see its Store Directory or use its Store Locator function by putting in your address and zip code.
Rebate is a type of sales promotion used by many retail stores in the United States. It occurs when the store, like Lowe’s, offers buyers a refund in either cash, coupons, or gift card after they have paid the full list price of a product. For example, the full price of an item could be listed at $80, but it is advertised as “$40 after rebate”, the buyer would have to pay the $80 but will later receive the difference after the store processes the claim. The refund time for Lowe’s takes between six to eight weeks to be completed.
To find Lowe’s rebate, visit the store’s rebate center on its website here and search through its numerous deals. After completing your purchase, visit the online rebate form portal here to submit your entry to claim the rebate. You can also keep tabs on your rebate status by clicking here.
Lowe’s offers its customers a chance to price match as it clearly states in its price match policy that lower everyday prices by competitors will be beaten by 10%. Price matching thereby occurs when a customer finds an item that is priced lower on a competitor’s website than it appears at Lowe’s. If the item or product in question is identical (that is of the same brand and model), in stock, and the website or ad in question is recent and local, the customer will be able to buy that item or product for that same price. The customer will be required to produce the competitor’s website url (web address) or flyer for further verification by Lowe’s staff before purchase is complete.
Lowe’s further gives customers a full 30 days after purchase to find a lower price on the said item or product and have a chance to claim a refund for the difference.
Lowe’s offers its customers a chance to operate a MyLowe’s account whereby they would be able to keep track of all purchases, as well as get organized lists, get reminders for seasonal needs, customize and simplify the home improvement experience, and save address and billing information for quicker checkouts.
To log in, visit the Lowe’s website and click the “Sign In” button at the top right-hand corner. If you do not have an account yet, you can easily set one up by clicking the “Join Now” button on the create account section of the login page.
Customers can contact Lowe’s Customer Care to find out more information on a product or put forward a complaint. To do so, call 1-800-44 LOWES (1-800-445-6937) to speak to a Customer Care Representative who would be happy to assist you. Telephone lines are open from 7 am to 11 pm on Monday through Saturday, and then from 10 am to 7 pm on Sunday.
For specific issues regarding sales, call 1-877-465-6937. For issues regarding Lowe’s credit accounts, call 1-800-444-1408 at any time of the day or week to get assistance. In regards to parts, service and warranties for major appliances and outdoor power equipment only, call 1-888-775-6937.
Customers further have the option of filling out and submitting a form at the customer care desk at any Lowe’s store. On the form, the customer can select whether they want to be contacted by the store. Also at the Customer Care desk, customers can ask to speak to the manager if they feel their complaint is not being handled properly.
Is It Easy To Get a Lowe’s Credit Card?
Not quite. The Lowe’s Advantage Credit Card is among the more difficult store cards to get due to its policy of only giving applicants with a fair credit (FICO scores of above 620).
Does Lowes price match after purchase?
Yes. Lowe’s offers customers a chance to price match after purchase as long as it is within a 30-day period. If you purchase an item that the price has dropped within that time period, Lowe’s will give a refund.
Can you Cancel a Lowe’s Order?
Yes. An order can be canceled, however, if the order has been processed and the merchandise is in transit, a cancellation cannot be done. When the order arrives at its destination, you can choose to decline the delivery and the order will be returned to Lowe’s for a refund.