AT&T U-verse Review and Everything You Need To Know

Popularly known as U-verse, AT&T U-verse is a broadband internet, ‎phone‎, television service telecommunications service provider operating in selected areas in the United States, precisely in twenty-two states. An offspring of AT&T Communications, AT&T U-verse has three mega brands offering services to its numerous customers in the US. They are  IPTV (U-verse TV), broadband Internet (now AT&T Fiber or AT&T Internet), and IP telephone (now AT&T Phone).

Unlike most of its contemporaries, the company offers customers high definition TV service that is way better than traditional cable or satellite as well as incredible internet varieties and home phone options.

AT&T U-verse Login

There are many reasons you need to have AT&T U-verse online account. In addition to the fact that it allows you to manage your account, having an AT&T U-verse online app on your phone provides you the opportunity to pay your bill, view your bill, set up AutoPay, enjoy great plans, manage your AT&T Wireless, home phone service, Internet services, and U-verse online.

Follow these steps to login into your account.

1. Open a new tab on your device and type in

2. Move to the fields provided for your user ID and password and enter them.

3. Then click the Sign In button below

Note: If you have forgotten your password or User ID, simply move to the place where you have the Forgot ID or Password and click on it. Also, remember that you can only gain access to the online platform after you must have completed registration. If you are a new customer and you wish to register, kindly do the following:

1. Open a new tab on your device and type in

2. Move to the bottom of the page.

3. You will find an area where you will see ‘Don’t have an ID?’

4. Click on ‘Create one now’ to kick off your registration.

5. Enter a password and username you can easily remember and follow other instructions that follow.

6. Once your registration is successful, you will be launched online. You can then access the platform anytime using your password and User ID.

Customer Service Support

AT&T customer service support remains the only point of contact in case of inquiries, complaints, and other problems. Representatives are always available and can be reached on several avenues. For immediate assistance, you can put in a call to them on 1-315-442-3121 or chat up with them. If you are making use of new phones, call  1-800-331-0500 but if you want to reach out to them from your AT&T phone, simply dial 611.

Take a look at their customer care contact information.

Web Conferencing Customer Care

Toll-Free: 1-888-796-6118
Caller-Paid & International: 1-847-562-7015

Audio Conferencing Customer Care

Toll-Free: 1-888-333-2505
Caller-Paid & International: 1-847-562-7017

Host Account Administration

Toll-Free: 1-800-526-2655
Caller-Paid & International: 1-816-523-9818

Billing & Invoice Inquiries

Toll-Free: 1-800-722-3481
Caller-Paid & International: 1-315-442-3121


AT&T U-verse High-Speed Internet, now known as AT&T Internet, provides reliable internet to computers connected on-premises through Wi-Fi or Ethernet cabling from the included DSL modem or residential gateway. AT&T also offers fiber-based internet service called “AT&T Fiber”. Launched in 2016, the brand delivers fiber to the home (FTTH) service in select markets while the “AT&T Internet” product is strictly used for DSL internet service.

Other available internet packages include Internet 18 service (formerly known as “Max 18”) and Internet 24 (formerly called “Max Turbo”). The former was announced on November 2008 while the later was unveiled in December 2009. The Internet 45 service, which is then called “Power”, was publicized on August 26, 2013. This particular one requires a Motorola NVG589 VDSL2+ Gateway as well as two conditioned line pairs (pair bond).

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Internet services such as Max (VDSL), Pro, Express, Elite, and Basic can be self-installed while Max Turbo, Max (ADSL2+), and Max Plus can be successfully installed by customers if only a single jack is connected for DSL via a splitter set up by a technician or splitter-free if the pair is not shared by landline.

Bonus: Areas that offer U-verse TV have VDSL connections called upload speeds and ADSL2+ can only get to a maximum of 1 Mbit/s upload in locations that do not deliver U-verse TV.

Name Download Speed (up to) Upload Speed (up to) Connection Notes
Internet Basic 5 5 Mbit/s 1 Mbit/s VDSL or ADSL2+ Upload speeds up to 768 kbit/s with ADSL2+
Internet 10 10 Mbit/s 1 Mbit/s VDSL or ADSL2+ Upload speeds up to 1 Mbit/s with ADSL2+
Internet 25 25 Mbit/s 5 Mbit/s VDSL2
Internet 50 50 Mbit/s 10 Mbit/s VDSL2 Select markets (requires VDSL2 pair-bonding or 17 MHz)
Internet 75 75 Mbit/s 20 Mbit/s VDSL2 Select markets (requires VDSL2 pair-bonding and 17 MHz)
Internet 100 100 Mbit/s 20 Mbit/s VDSL2 Select markets (requires VDSL2 pair-bonding and 17 MHz) [55]
Internet 100s 100 Mbit/s 100 Mbit/s FTTH Dallas, TX; Austin, TX; Houston, TX (April 2015); Kansas City, MO; Raleigh-Durham, NC; Mobile, AL
Internet 300 300 Mbit/s 300 Mbit/s FTTH
Internet 1000 940 Mbit/s 940 Mbit/s FTTH  Dallas, TX; Mobile, AL; Atlanta, GA; Kansas City, MO; Greensboro, NC; Raleigh-Durham, NC; Austin, TX

In summary, with the network provider’s internet, you are one step away from enjoying the following:

  • More than 99% network reliability.
  • Fast in-home Wi-Fi.
  • 24/7 online customer support.
  • Access to AT&T Wi-Fi Hot Spots.
  • Ability to stream any content of your choice on any Internet-enabled device.
  • Sizeable bandwidth to support devices and multiple users at once.
  • Fastest upload and download speeds

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AT&T U-verse Packages

Packages 1st yr. pricing Regular pricing
U-family $35/mo. + taxes for 12 months. $81/mo.
U200 $55/mo. + taxes for 12 months. $102/mo.
U300 $60/mo. + taxes for 12 months. $119/mo.
U450 $110/mo. + taxes for 12 months. $147/mo.

The U-Family package boasts the following features:

  • 200 channels
  • High-Definition(HD) for higher picture resolution, display quality, and better sound
  • Additional channels – Discovery Family, Hallmark Channel, and Disney XD

The U-200 TV package has the following features:

  • 360+ channels
  • HD included
  • Bravo, Cartoon Network, and ESPN

The U-300 TV package features the following:

  • 470+ channels
  • HD and premiums
  • Showtime, Starz, and The Movie Channel

The U-450 TV package boasts the following features:

  • 550+ channels
  • HD and premiums
  • HBO, Showtime, and Cinemax

Note: These products have the following special offers:

1. 12-month agreement.

2. AutoPay & Paperless bill required.

3. Up to $5.99 broadcast and additional fees apply.

There is also the U-BASIC TV package, which boasts the following:

  • 15+ channels
  • Everyday favorites
  • $19/monthly plus taxes for 12 months


  • 12-month agreement
  • AutoPay & Paperless bill required.
  • Up to $5.99 broadcast & additional fees apply.
  • Additional $10/mo. for HD


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